ENTER BROTHER AND TRAVELHOOD WEBSITE.

Instead of bombarding you with suggestions and overwhelming you with options, we listen to what you have to say and then use that information to create something that fits you.
Still not quite sure how to begin? Here’s a quick little guide to help you speed through the nitty gritty and get straight to the fun part!

1 GET IN TOUCH

Browse our product, choose any program that suits you and click on the Book This Trip button at the top right corner of the screen or at the navigation menu on the right. Or else, you can also click on the handy Contact Us menu at the header menu – here you’ll find ways to get in touch with our Trip Designer.

2 INTRODUCE YOURSELF

Tell us the specifics of your trip, and also about your information. Your Trip Designer is genuinely interested in getting to know you as well as possible to ensure your holiday is really just what you had in mind.

3 RECEIVE YOUR QUOTE

After a preliminary discussion with our Trip Designer, you’ll receive a quote via email within max. 48 hours!

4 REFINE YOUR PLAN

We understand that people’s schedules, ideas and preferences change constantly. This is where we sit down and really fine-tune your itinerary so that the final result is exactly how you want it.

5 GET A GO-AHEAD

Once you’re happy with the plan, we require a 30% deposit and completion of our booking form. Upon receiving both of these we will confirm all reservations included in your itinerary. If you are travelling less than 2 weeks prior to the departure date, full payment will be required.

6 VOICE PRE-TRIP CONCERNS

Even after your holiday is booked, you’re likely to have further questions or requests. Feel free to contact your Trip Designer to add an activity, make a restaurant reservation, or just have a chat about your upcoming trip. We’re happy to do anything that will make your holiday smoother.

7 RECEIVE YOUR FINAL DOCUMENTS

Approximately 2-4 weeks before departure you will receive your travel documents, which will contain day-by-day details of your upcoming trip presented in a booklet. As well as the detailed itinerary, you will also find all sorts of additional information, from restaurant recommendations to driving instructions, and an overview of the country (or countries) you are visiting.

8 TELL US ALL ABOUT IT

Nothing makes your Trip Designers happier than detailed feedback. Upon your return, we’ll be dying to hear what you thought of our recommendations, the service you received, and all the little details that made your holiday special. Of course, we’re always happy to hear how we can improve for your future holidays as well.